Dafabet Privacy Policy

This platform collects personal information that is needed to provide online casino and sportsbook services to users in India.

Types of personal information collected

The operator may collect:

• Identification details: name, date of birth, nationality, KYC documents, identity proofs.
• Contact details: postal address, email address, mobile number and other contact information.
• Account details: username, password, security questions, account preferences.
• Transaction data: payment method details (limited to what is needed), deposits, withdrawals, betting history, wins and losses.
• Technical data: IP address, device identifiers, browser type, language settings, access times, pages visited.
• Compliance data: information required for age verification, anti-money laundering checks, fraud prevention, and responsible gaming measures.

Personal information is collected:

• During registration and account verification.
• When users update profile or communication preferences.
• When users make deposits, withdrawals, or place bets.
• Through cookies and similar technologies when the website or mobile services are used.

Purposes of collection and processing

Personal data is collected and processed to:

• Create, verify, and manage user accounts.
• Provide casino and sportsbook services and process transactions.
• Comply with legal requirements in India and other applicable jurisdictions.
• Monitor, prevent, and detect fraud, misuse, or prohibited activities.
• Support responsible gaming tools and interventions.
• Respond to customer support requests and disputes.
• Improve the quality, security, and performance of online services.

The platform follows the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 to the extent applicable, as well as relevant data protection norms and contractual obligations.

Technical and organisational protection measures

To protect personal information, the operator implements technical and organisational measures, such as:

• Encryption of data in transit and, where appropriate, in storage.
• Access controls so that only authorised staff can handle personal information.
• Strong password policies and security monitoring.
• Regular security assessments and system audits.
• Secure payment processing through recognised payment service providers.
• Data minimisation and retention controls.

While no online service can guarantee absolute security, reasonable and generally accepted industry safeguards are applied to reduce risks of unauthorised access, loss, misuse, or alteration of personal information.

User rights under this Privacy Policy

Subject to applicable law, users in India have the right to:

• Request access to personal information held about them.
• Request correction or update of inaccurate or incomplete data.
• Request deletion of personal information where it is no longer required or where consent is withdrawn, subject to legal retention duties.
• Object to or restrict certain forms of data processing, such as direct marketing.
• Withdraw consent where processing is based on consent, without affecting the lawfulness of processing already carried out.

Users may exercise these rights by contacting customer support through the contact details provided on the website. Additional identity verification may be requested to protect user accounts and comply with law.

Personal information is used only for lawful purposes, in a manner that is fair and transparent to users.

Main purposes of using personal data

Personal information may be used for:

• Account creation and management: to register users, manage login credentials, verify identity, and maintain account settings.
• Providing services: to operate casino games and sportsbook markets, settle bets, and handle promotions related to the account.
• Financial transactions: to process deposits, withdrawals, refunds, and payment confirmations, and to keep records required by accounting and tax rules.
• Customer support: to respond to questions, complaints, and feedback, and to investigate and resolve incidents.
• Service improvement and analytics: to analyse aggregated usage patterns, game performance, and website traffic so that services can be improved, bugs can be fixed, and user experience can be refined.
• Personalisation: to show content, game suggestions, and settings tailored to preferences and past activity.
• Marketing communication: to send, if allowed by law and user choice, information about new features, offers, or updates that may be relevant. Users can control such communications through account settings or by following opt-out instructions.
• Legal and regulatory compliance: to comply with obligations relating to anti-money laundering, counter-terrorist financing, sanctions, age verification, and responsible gaming measures.
• Risk management and security: to monitor for fraud, security breaches, bonus abuse, and suspicious betting patterns.

Lawful grounds for processing

The use of personal information is based on one or more of the following grounds:

• User consent obtained during registration or later.
• Performance of a contract for provision of gaming services.
• Compliance with legal obligations in India and other competent jurisdictions.
• Legitimate interests, such as fraud prevention, security, and service improvement, balanced against user privacy.

The operator does not sell personal information to third parties. Any processing by partners or service providers is limited to the purposes explained in this document or on the relevant part of the website.

Users have control over key aspects of their personal information and can request access, updates, or deletion subject to law.

How users can access and update personal data

• Users may log in to their account to view and edit certain details such as contact information, language preference, and communication settings.
• For other data, such as betting history or compliance documents, users may send a request through customer support using the contact methods provided on the website.
• Before responding to a request, additional identity verification may be required to protect the account.

Correction and deletion procedures

Users may:

• Request correction of inaccurate, outdated, or incomplete personal information.
• Request deletion of personal information if it is no longer needed for the purposes for which it was collected or if consent is withdrawn.

However, deletion cannot be carried out where data must be retained to:

• Comply with applicable law and regulatory retention periods.
• Resolve disputes or enforce agreements.
• Maintain security logs and anti-fraud records within permitted retention limits.

Users will be informed if any part of a request cannot be fulfilled, along with the reason based on legal or contractual obligations.

Consent to security checks and payment processing

By using this website and related services, each user:

• Consents to the performance of security checks, risk assessments, and verification procedures, including checks against public or private databases where legally permitted.
• Acknowledges that payment processing may be carried out by external payment service providers, banks, and financial institutions which may receive and process relevant personal and transaction data as independent controllers or processors, in line with their own legal obligations.

These checks are intended to ensure safe provision of services, prevent fraud and misuse, and comply with anti-money laundering and other applicable regulations.

This online gaming website is strictly intended for users who are 18 years of age or older, or higher where local law requires a higher minimum age.

• The platform does not knowingly collect or store personal information from any person under 18 years of age.
• Registration, account use, and participation in any gaming services are prohibited for minors.
• Age verification checks, including requests for identity documents, may be carried out to confirm that a user is legally permitted to use the services.

The operator cannot always verify user age without documentation. If a parent, guardian, or responsible person believes that a minor has provided personal data or has an account on the website:

• They should contact customer support immediately using the channels mentioned on the website.
• Once such a report is received and the situation is confirmed, the account of the minor will be blocked.
• Personal information relating to the minor will be deleted or anonymised as soon as reasonably possible, subject to legal retention obligations relating to fraud or misuse.

Users are encouraged to keep login details secure and to avoid allowing any minor access to their account or devices used for online gaming.

The services may be operated using servers, systems, and service providers located in several countries. As a result, personal information of users in India may be transferred to and processed in jurisdictions outside India.

These international transfers may occur when:

• Hosting and IT infrastructure providers are located abroad.
• Payment processors, banks, or financial partners operate in other countries.
• Customer support, analytics, or marketing service providers are based outside India.
• Group companies responsible for risk, compliance, or technical operations are situated in different jurisdictions.

By accessing or using this website and creating an account, a user consents to the transfer, storage, and processing of personal information in such countries, even where data protection rules may differ from those in India.

The operator takes reasonable steps to ensure that any recipient of personal data:

• Is subject to confidentiality commitments and contractual data protection obligations.
• Implements appropriate technical and organisational safeguards.
• Processes personal information only for purposes consistent with this Privacy Policy and applicable law.

Where required, appropriate contractual clauses or similar protections are used to support international transfers of personal data.

This Privacy Policy is intended to provide a transparent explanation of how personal information is collected, used, stored, shared, and protected. However, some provisions may be limited, extended, or adapted by applicable laws, regulations, or binding orders of competent authorities.

To the extent permitted by law:

• The operator reserves the right to interpret and apply the rules in this document in light of legal requirements and regulatory guidance.
• Where there is any conflict between this document and binding legal obligations, the latter will prevail.
• Nothing in this document creates rights or obligations beyond those required by applicable law and the terms and conditions of use of the website.

This legal disclaimer takes effect once a user indicates acceptance of the Privacy Policy or uses the services in a manner that constitutes acceptance under the terms and conditions. Acceptance may be shown by electronic signature, ticking a checkbox, clicking an acceptance button, continuing to use the website after notice of changes, or similar forms of accession as permitted under applicable law.

Cookies are small text files stored on a user’s device by a website. They contain information that helps recognise a browser, remember preferences, and understand how the services are used.

Types and purposes of cookies used

The website may use:

• Strictly necessary cookies: to enable core functions such as secure login, session management, and basic navigation.
• Preference cookies: to remember language settings, display options, and other user choices.
• Analytics cookies: to collect aggregated information about how users access and use the website, pages visited, and technical performance, helping improve services and fix issues.
• Behaviour and personalisation cookies: to understand user behaviour on the site, personalise content, and adjust the presentation of games and services.
• Marketing and affiliate cookies: to measure the effectiveness of marketing campaigns, track referrals, and show relevant messages where permitted by law.

Cookies assist in statistics, behaviour analysis, personalisation, and ongoing improvement of the online services. Data collected through cookies is usually processed in aggregated or pseudonymised form.

Cookie retention and control

• Cookies used for these services are generally stored for up to 1 year, unless a shorter or longer period is required for technical or legal reasons.
• Browser settings allow users to block or delete cookies. However, some parts of the website may not function correctly if certain cookies are disabled.
• Where required by law, consent will be requested before using non-essential cookies, and users can change cookie preferences at any time through available tools or browser controls.

By accessing, registering for, or using this online casino and sportsbook website, each user confirms that they have read, understood, and accepted this Privacy Policy.

• Continued use of the services after publication of any updates to this document will be treated as acceptance of the revised version, subject to applicable law.
• Users who do not agree with any part of this Privacy Policy should stop using the website and related services.
• The version of the Privacy Policy published on the website at the time of use will be the version that applies to the processing of personal information, unless a different arrangement is required by law.

The operator may modify this Privacy Policy from time to time to reflect changes in legal requirements, technical developments, or service updates. Important changes may be communicated through the website, by email, or through other appropriate means.

In certain situations, personal information may be shared with third parties to provide services, comply with legal obligations, or protect legitimate interests.

Situations where information may be shared

Personal data may be shared with:

• Payment service providers, banks, and financial institutions for processing deposits, withdrawals, and fraud checks.
• Identity verification and KYC service providers to confirm age, identity, and address.
• Anti-fraud, risk management, and security partners to detect and prevent suspicious activities.
• Technology and hosting providers that support website operation, email delivery, analytics, and customer support.
• Professional advisers such as lawyers, auditors, and consultants where required for legal, compliance, or audit purposes.
• Law enforcement, regulators, courts, and other public authorities where required by law, court order, or to protect rights, safety, or property.
• Business partners or group companies involved in the operation or support of the online gaming services.

Where a list of such partners or categories of third parties is provided on the website, that information forms part of this Privacy Policy. If a new type of sharing is proposed which is not covered here, users will be informed of the purpose and scope where required by law.

Responsibilities of third parties

• Third parties who process personal information on behalf of the operator are required by contract to keep data confidential, apply appropriate security measures, and use information only for the agreed purposes.
• Some third parties act as independent controllers (for example, banks or regulators) and will handle data in line with their own privacy notices.

By providing personal data and using the services, users consent to such sharing and processing, to the extent permitted by applicable law and this Privacy Policy.

The website may contain links, banners, or references to other online services or third-party websites.

• These external websites have their own privacy policies and data handling practices, which may differ from this Privacy Policy.
• The operator does not control, endorse, or take responsibility for how such third parties collect, use, or protect personal information.
• Users are encouraged to read the privacy policies and terms of use of any external websites before providing personal data or using their services.

Accessing third-party websites through links on this platform is at the user’s own discretion and risk. Any queries about privacy practices of such websites should be directed to the respective operators.